FAQ

Frequently asked questions.

Creators keep the full amount. The service fee is paid by the fan.

For creators
What fees do I pay as a creator?

None. There is no monthly fee, no platform fee and no payout fee. You receive the full amount the fan chose for you.

Is FanPayMe free to join?

Yes. Creating a page costs nothing and staying on the page costs nothing.

How do payouts work?

Save a bank account or a PayPal email. FanPayMe does not deduct a fee from the payout. Your bank may charge its own transfer fee. Nothing is sent from this build.

Do I pay sales tax (VAT)?

You are responsible for taxes on support you receive. FanPayMe does not withhold tax and does not file it for you.

Do I need a website as a creator?

No. The username is the page. Share fanpayme.com/yourname.

How do I find fans?

Put the link in your bio, under a video, on stream and in a pinned comment.

Can I hide my page from the toplist?

Yes. That is a switch in your settings.

What happens if a payment is reversed?

The matching amount is removed from your balance. If the balance goes negative, it is offset against later support. It is not a debt you have to repay, except in cases of fraud or abuse.

For fans
Who pays the service fee?

You do. The fee is added on top of the amount you choose for the creator and is shown before you pay. It does not reduce what the creator receives.

Which amounts can I send?

€5, €10, €25, €50, or a custom amount.

Which payment methods are supported?

The pricing page shows Visa, Mastercard, Apple Pay, Google Pay and PayPal. This build records the amount and does not charge a card.

Can I stay anonymous?

Yes. Tick anonymous on the creator page. The creator then does not see your name.

What does the creator see about me?

Your display name, or “Anonymous”, the amount, your message and your country. Not your email address and not your real name, unless you write it in the message.

Why do I give an email address?

So we can send a receipt and answer a question about the payment. The creator does not receive it.

Do I get something in return?

No. Support is a voluntary tip. The creator does not owe you content, a reply or a meeting.

How can I contact support?

Write to [email protected] from the email you used to pay or to register.

Still have questions?

Write to [email protected] or open the help center.

Open help center →